Effective Date: July 18, 2026
CatOS gives you control over your account and personal information.
Option 1 — Delete Within the App
- Open CatOS.
- Sign in.
- Open the Profile tab.
- Open Settings.
- Select Delete Account.
- Review the confirmation message.
- Confirm your request.
Option 2 — Request Deletion by Email
Email [email protected] with the subject Account Deletion Request. Include the email address associated with your account. We may request additional information to verify ownership.
What Happens When Your Account Is Deleted
We will delete or anonymize associated personal information, subject to applicable legal obligations. This may include your account, cat profiles, uploaded photos and videos, breed detection history, personality assessments, daily logs, wellness information, and other associated information.
Information That May Be Retained
Limited information may be retained when required for fraud prevention, security investigations, legal compliance, or financial and transaction recordkeeping.
Subscription Information
Deleting your CatOS account does not automatically cancel an Apple subscription. Cancel it separately through your Apple Account subscription settings.
Processing Time
Verified deletion requests are processed as promptly as reasonably possible. Additional time may be needed for identity verification or legal compliance.
Questions
Privacy: [email protected]
Support: [email protected]